Support Center

My message is stuck on sent, what does this mean?

Last Updated: Jul 02, 2013 05:31PM AEST
If a message displays in your Outgoing SMS Report as Sent, this means the message has been delivered to the carriers by SMSGlobal, and SMSGlobal is awaiting confirmation of message delivery from the relevant operator. In other words, the message has been sent out successfully, and SMSGlobal is waiting on the relevant carrier to relay back that the message has been delivered.

For a full list of status messages and what they mean, please refer to What is a delivery receipt (DLR)? or refer to the article I sent an SMS but it didn’t reach its destination – what should I do?.

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