Support Center

2-way messaging using SMPP

Last Updated: Dec 12, 2013 04:23PM AEDT
Replies to messages sent over SMPP will be returned via your SMPP connection. To ensure that replies to your SMPP messages are returned to your account, it is necessary to first enable this feature under your account settings.

If you wish to send and receive messages via the shared pool of numbers

Click Tools > Settings > Under SMPPUse the shared numbersOn

If you are sending messages and receiving replies via a dedicated number

  1. Ensure that your dedicated number is being used as your Sender ID
  2. Configure your dedicated number to return messages over SMPP, by clicking Tools > Dedicated Numbers > Click Settings next to the number you wish to edit

  3. Ensure that the number is set up to receive replies over SMPP, and click Save Settings at the bottom of the page.
Please note that 2-way SMPP is unavailable for New Zealand bound traffic.

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